At DKW, we are proud of our long-standing commitment to quality in the services we provide and in the processes we use to deliver those services. We strive for excellence in all aspects of business and believe that both continuing education and professional certifications help us to better meet our clients’ needs. The Capability Maturity Model Integration (CMMI) is one of the certifications our company and employees are working hard to achieve in order to provide the highest quality service and support to our customers.
CMMI is a process improvement approach that provides organizations with the essential elements of effective processes. It is the de facto global standard for technology integration/development efforts and can be used to guide process improvement across a project, a division, or an entire organization. CMMI helps integrate traditionally separate organizational functions, set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes. DKW was externally assessed at CMMI Level 3.