At DKW, we are proud of our long-standing commitment to quality in the services we provide and in the processes we use to deliver those services. We strive for excellence in all aspects of business and believe that both continuing education and professional certifications help us to better meet our clients’ needs. ISO 9000 is one of the certifications our company and employees are working hard to achieve in order to provide the highest quality service and support to our customers.
ISO 9000 is part of a family of internationally recognized standards for quality management systems. The ISO standard provides a framework for organizations to coordinate and manage their quality activities and to gain independent acknowledgment for their quality initiatives. DKW integrates ISO practices into our quality processes, and we are pursuing ISO certification at the organizational level.